Privacy policy

Swan Decorators is a painter in Manchester, run by Robert. If you have a question about your details, email robert@swandecorators.com.

Only what you send us through the form, WhatsApp, phone or email. That can include:

• your name
• your phone number and email address
• the property address or postcode
• details of the job
• photos you send

To reply to you, give you a price and do the job.

The lawful basis is taking steps at your request before a contract, and our legitimate interest in answering enquiries and running the business.

• Falcon-Systems Ltd, which hosts this website and the enquiry system on Robert's behalf.
• Vercel, which hosts the website.
• WhatsApp and Microsoft, for messages and email.

• Enquiries that don't go ahead: up to 24 months.
• Customers: up to 6 years, for tax and accounting records.

This site does not use advertising or tracking cookies. Vercel Web Analytics is cookieless and counts visits without identifying you.

Under UK GDPR you can ask to:

• see the details we hold about you
• correct them
• delete them
• object to how we use them
• restrict how we use them
• get a copy to take elsewhere

To do any of these, email robert@swandecorators.com.

If you're unhappy with how we've handled your details, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk.